Keep every generator serviced and every contract renewed.
Service intervals, load tests and contract renewal dates tracked separately, because losing a renewal costs more than missing a visit.
Service dates & contract renewals
Service dates and renewals, tracked for you
Standby plant only proves itself when it is tested, so the schedule is the product your customer is really buying — and the contract that pays for it renews on its own separate date. We track both, remind you ahead of each, and help you re-book the work, so the renewal is a conversation you start rather than one you are caught by.
Shaped around your day, not a generic template.
Standby power is a promise that only holds if it is tested. Service intervals, load bank tests, fuel and battery checks all recur, and the contract that pays for them renews on its own date. Those two clocks almost never line up, which is how a firm ends up doing the technical work well and still losing the renewal — nobody was watching the second date.
The parts that matter most for generators.
Four parts: hold the unit register, watch the contract clock separately, chase both, and cover the out-of-hours call.
Booking & CRM Architecture
Units, sites, service intervals and test dates are tracked in a spreadsheet that only one person maintains.
A unit register: every generator held against its site with its rating, service schedule, load-test dates, history and documents — and visits booked against the unit.
ExploreAutomated Retention Loops
Contract renewals arrive as a surprise, and load tests fall due whether or not anyone remembers them.
Two separate reminder tracks under your name — one for service and test due dates, one for contract renewals with enough notice to have the conversation properly.
ExploreAI Sales & Support Agents
Standby plant fails out of hours, and the first contact is a voicemail with no site, no unit and no fault description.
An assistant that answers first contact, captures the site, the unit and the symptom, says plainly that it is not a person, and tells the caller when an engineer will ring back.
Customers are always told they're talking to AI, with an easy way to reach a real person.
ExploreOperational Intelligence
You cannot see, in one place, which units are overdue, which contracts renew this quarter and which sites keep calling out.
One view of due dates, overdue items, upcoming renewals and completed tests, with each test record attached to the unit it belongs to.
ExploreExplore each part on its own.
What generators firms ask us.
Yes, and they're deliberately separate dates. The unit has service and test intervals; the contract has a renewal date and a scope. Both raise reminders, because losing a renewal costs more than missing a visit and they almost never fall due together.
The assistant answers the first message at 2am — confirms it's a breakdown, captures the site, the unit and the fault, and tells the caller when a human will ring back. It never claims to be a person and it doesn't dispatch anyone. It means the call is logged with details instead of a voicemail you decode in the morning.
Want your unit register built?
Book a free 30-minute fit call. We'll map your next due dates, the reminders they should trigger, and what it takes to run it as a system.