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1. Who We Are2. What Are Cookies?3. Types of Cookies4. Third-Party5. Cookie Inventory6. Consent & Control7. Data Retention8. Your Rights9. Policy Updates10. Contact Protocols
1. Who We Are2. What Are Cookies?3. Types of Cookies4. Third-Party5. Cookie Inventory6. Consent & Control7. Data Retention8. Your Rights9. Policy Updates10. Contact Protocols

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Cookies Policy

This Cookies Policy explains how RichProMax Limited, trading as Motive Journey (“we”, “us”, “our”), uses cookies and similar technologies when you visit our website. It should be read together with our Privacy Policy, which explains how we process personal data.

Publication Date: 4 August 2026

01. Who We Are

Brand / trading name: Motive Journey (Registered Business Name No. 764794)

Legal entity: RichProMax Limited, a private company limited by shares registered in Ireland

Company Registration Number (CRO): 779918

Registered office: Apartment 2, 4 O’Neill Crowley Quay, Fermoy, Co. Cork, Ireland (P61X407)

Data protection role: RichProMax Limited is the data controller.

Contact: info@motivejourney.com · +353 89 944 8950

Note on VAT: RichProMax Limited is not currently registered for VAT, so no VAT is added to our fees.

02. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are used to make websites work, improve performance and security, understand how visitors use the site, and support communication features.

Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stored for a defined period).

03. Types of Cookies We Use

verified_user3.1 Strictly Necessary Cookies

These cookies are exempt from the consent requirement under the ePrivacy Regulations because they are strictly necessary to provide the service you requested. Where they involve personal data, we process it on the basis of our legitimate interest in operating and securing the website.

tune3.2 Functional Cookies

Allow the website to remember your preferences and improve usability, such as saved form progress, interface settings, and chatbot session continuity. Legal basis: Consent.

monitoring3.3 Analytics and Performance Cookies

Help us understand how visitors use the website so we can improve it. We use Google Analytics to analyze traffic and interaction patterns in aggregate. Analytics data is aggregated and pseudonymised where possible, and is not used to directly identify individuals. Legal basis: Consent.

smart_toy3.4 AI Assistant Cookies

Support web-based AI assistant features, specifically our website AI chatbot. These cookies maintain conversation context during an active session, avoid repeated questions, and keep automated assistance running during your visit. They are not used for advertising, behavioral profiling, or marketing.

In line with EU AI Act transparency requirements (Article 50), where you interact with our AI assistant on our website, this is disclosed at the start of the interaction, human escalation is available, and no automated legal, financial, or similarly significant decisions are made. Legal basis: Consent.

campaign3.5 Marketing Cookies

We do not run intrusive or excessive marketing tracking. Any campaign performance cookies are disabled by default and set only if you explicitly opt in. Legal basis: Consent.

04. Third-Party Cookies & Processors

We use processors that provide data processing terms meeting Article 28 GDPR. Our current main processor is Google, whose Data Processing Addendum applies to our use of its services.

Third-party services in use on our website include:

  • Google Analytics: Used to measure website usage and performance in aggregate.
  • Google Calendar: Used where embedded scheduling functionality is displayed on the site.

Every mention of Calendly, Microsoft Clarity, and OpenAI as a cookie-setting provider on our website has been removed. Webmaster verification registrations (such as Bing and Brave) do not set user tracking cookies and are not listed as third-party cookie providers.

05. Cookie Inventory Table

The table below sets out the active cookies operated on our live website:

Cookie NameProviderPurposeCategoryLifetime
__cf_bm / session_idMotive Journey (Essential)Essential security, load balancing, and active session management.Strictly NecessarySession / 24 Hours
cookie_consentMotive JourneyStores your cookie preference choices (accept/reject).Functional1 Year
_gaGoogle AnalyticsDistinguishes unique visitors to gather aggregated statistics.Analytics2 Years
_ga_*Google AnalyticsMaintains session state and tracks aggregated page usage.Analytics2 Years
chat_sessionMotive Journey AI ChatbotMaintains active chatbot context during website browsing.AI AssistantSession
__cf_bm / session_idStrictly Necessary
ProviderMotive Journey (Essential)
PurposeEssential security, load balancing, and active session management.
LifetimeSession / 24 Hours
cookie_consentFunctional
ProviderMotive Journey
PurposeStores your cookie preference choices (accept/reject).
Lifetime1 Year
_gaAnalytics
ProviderGoogle Analytics
PurposeDistinguishes unique visitors to gather aggregated statistics.
Lifetime2 Years
_ga_*Analytics
ProviderGoogle Analytics
PurposeMaintains session state and tracks aggregated page usage.
Lifetime2 Years
chat_sessionAI Assistant
ProviderMotive Journey AI Chatbot
PurposeMaintains active chatbot context during website browsing.
LifetimeSession

(Note: the live site cookie inventory is routinely updated based on active technical configurations supplied by system engineering — this table should be reconfirmed against the live site before publishing.)

06. Cookie Consent and Control

When you first visit our website, you will see a cookie consent banner. Rejecting is as easy as accepting, non-essential cookies are switched off by default, and you can change or withdraw your choice at any time using the cookie preferences link in the footer.

You can also control or delete cookies through your browser settings. Disabling essential cookies may affect site functionality.

07. How Long Data Is Retained (Retention Criteria)

We keep personal data only for as long as it is needed for the purpose it was collected for. In practice this means:

  • Enquiry and contact data: For as long as we are in active discussion with you and for a reasonable period afterwards;
  • Recordings and transcripts: Only for as long as needed to prepare your solution plan, after which they are deleted;
  • Call summaries: For the duration of our work together;
  • Client records and invoices: For the period required by Irish tax and company law.

You can ask us to delete your data at any time, and we will do so unless we are legally required to keep it.

08. Your Rights

Under GDPR, you can access information about cookies and data usage, withdraw consent at any time, and request deletion of personal data where applicable. More detail is in our Privacy Policy.

09. Updates to This Cookies Policy

We may update this policy to reflect legal changes, technology updates, or improvements to our systems. The latest version is always available on our website.

10. Contact Us

mail

RichProMax Limited (trading as Motive Journey)

Apartment 2, 4 O’Neill Crowley Quay, Fermoy, Co. Cork, Ireland (P61X407)

Email: info@motivejourney.com | Phone: +353 89 944 8950

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MJ Operational Notes

Practical workflow engineering notes & audits once a month.

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Motive Journey builds & operates connected workflows turning expert knowledge into reviewed, client-ready work.

info@motivejourney.com

+353 89 944 8950

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